Social Media Analytics Blog

6 social media KPIs for Facebook marketers

Facebook’s advertising revenue has skyrocketed in the first quarter of 2016. So it is no surprise that many companies, no matter if large or small, are using the services from Facebook to reach a wider audience. The fact that you have landed on this blog post makes it very probable that you yourself are an active Facebook marketer. In the following we want to present you a couple of advanced social media KPIs to monitor your Facebook marketing success and benchmark your performance to other players in your industry.

Fans by Country Table / World Map

This metric is very helpful to quickly identify where your fans are coming from. It is not only exciting to see if you have an international crowd viewing and interacting with your content, but it is also vital for your marketing strategy. By identifying where your followers come from, you will be able to allocate your marketing budget better to specific regions and countries or align it with sales activities.

Facebook Fans Country KPI

In this article, we want to give you a practical example by looking at two major German car manufacturers - Mercedes-Benz and BMW. In the table above on the left you can see the countries sorted by the number of fans. It is easy to see that India is leading by far. However, its number went slightly down within the observed time frame (first week of May 2016). Accordingly, you cannot only identify which is the leading market but also which is growing the fastest. The map view above on the right will give you another visualization of the data. Within quintly - sign up for a free trial here - you can hover your cursor the countries to discover the relative fan share for each of them.

Key Influencers on Facebook

In social media marketing it can be very beneficial to bind people who interact with your page often. But of course, you have to identify them first. With this key influencer metric, this will be an easy task. In quintly, you can also see the key influencers of your competitors if you want to try to win them over.

Facebook Key Influencers

In our example, you can see the profiles of the respective users as well as the number of posts and comments they made on your page. From the table you can directly access the profile and also the corresponding interactions of the user.

Posts vs. Total Interactions Metric

When you post content on your brand’s Facebook page, it would be a shame to not follow up on it. It is vital to closely monitor how posts are performing so you can draw important conclusions for optimizing your social media marketing activities. By measuring the total number of interactions (likes, comments and shares) you can see how often people interacted with your content.

Facebook Interactions

Here you can see a metric that compares the number of posts from the given time frame with the total interactions. While Mercedes-Benz has posted 75% more than BMW in the first week of May 2016, they have just reached around 34% more interactions. So in this case posting more has brought them an advantage, but maybe not as much as they expected.

Sponsored Posts on Facebook

You have probably used Facebook ads before and monitored their performance with the statistics they offer. However, you might be wondering how much your competitors rely on paid content. This is why we have launched a state of the art machine learning process that helps detect sponsored content with an accuracy of 96%. Comparing the numbers of sponsored content can be an insightful part within the overall assessment of your social media strategy.

Facebook Sponsored Posts

In our example you can see that while Mercedes-Benz used around 33% of sponsored content in the first week of May in 2016, BMW used approximately 17%. If your competitor is performing better than you, it might be that they are using more paid content. You could thus draw the conclusion that it might be wise to also spend more on advertising.

Facebook Insight Metric: Link Clicks

You certainly post links to your company website every now and then and of course you will then want to know how many people clicked on it. This can be found out with Facebook Insights metrics, which are only available for the pages you are managing - you cannot see the numbers of your competitors as this is private data that is not made public by Facebook.

Facebook Insights Own Post

As you can assume, we do not have access to Facebook pages of Mercedes and BMW. Instead, we will use the quintly page for this example. With this comprehensive table, you can also sort your posts according to the link clicks it received. You can see that our post on Facebook Reactions got the most clicks in the first week of May 2016.

Facebook Insights Metric: Users Online

If you post close to the time when your fans are online, chances are highest that they will see your content. With this Facebook Insights metric you will be able to see when your users are online during the course of a day. When looking at data for more than one day, the times will be averaged.

Facebook Fans online

Here again we will stick to the quintly page. As you can see, there is a small peak at 8am - seems like people are checking out the page when their work day starts. Most people, however, are online during the second half of the day between 2pm and 10pm.

Measure your success with social media analytics

With a social media analytics tool like quintly you can monitor all social media KPIs and more specifically the Facebook KPIs we have introduced in this post. From the distribution of your fans around the globe to finding your key influencers and detecting the post with the most link clicks - all these social media stats can help you measure your Facebook performance in order to optimize your marketing strategy. Accordingly, you may be able to spend your financial resources on social media marketing more efficiently.

Do you have any comments or questions? We are just one tweet away! If you want to integrate content marketing KPIs in your strategy, head over to our free social media analytics course in our academy.

Facebook KPIs

Tags: Content Marketing, KPIs, Social Media Analytics, Facebook, Howtos, Social Media KPIs

Tilo Kmieckowiak

Tilo is part of the quintly communications team. With his academic background in both political science and marketing, he covered the 2016 US elections on our blog.

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