Social Media Analytics Blog

Introducing a More Streamlined, Efficient and Insightful Version of quintly

🎉 Since the beginning of this year, the whole team has been working hard on a new version of quintly – and it’s available to paying clients now, coming to every quintly user within the next weeks. The updated software provides a more streamlined user experience while also offering a vastly refined user interface that will help you take your social media analytics process even further.
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Introducing Facebook Ad Analytics to quintly

You’ve asked us and we listened – from today on, quintly offers Facebook Ad Analytics! This means that you can now enhance your social media analysis with data on all ads that you have created alongside your social media performance measurement.

The data visualizations in quintly will now make assessing ad results more convenient than ever. To take your ad reporting to the next level, we added several metrics and an ads dashboard template that will give you a new perspective on Facebook ad performance and your social ad ROI.

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How To Integrate quintly with Google BigQuery and Tableau

We know that for many of our clients, analyzing social media data is only one of their challenges and that there are many more data buckets out there that they need to consider to achieve their overall digital marketing goals. Thus combining all these data points into one consistent story is what will lead you in the right direction in the end. (more…)


Top 5 quintly features you might not know about

When using any social media analytics tool it can be sometimes hard to focus on all features and how to benefit from them. There are so many ways to collect, analyze and present your data that some might get lost in the pool of possibilities and stick to the ways that they are already familiar with. In quintly, there are many features that you are probably already aware of. Here’s a little collection of the top quintly features, you might not know yet. (more…)


A guide to buying the best social media analytics tool

The amount of money spent on social media is nowhere near a decline as ad revenues surge especially on Facebook. It is no surprise that more and more brands want to closely measure their social media marketing success in order to allocate their financial resources efficiently. Among the options that exist for social media performance measurement, it is easy to get lost. In order to buy the best social media analytics tool for your goals, you will have to ask yourself some questions about what you want to do excatly with such a tool. What are your needs and goals? To help guide you towards making a well informed decision, we have created this list of nine frequently asked questions when searching for the best social media analytics solution. You can click on each question to instantly jump to what matters to you most.

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How social media can improve your customer service

Where there is social media, there is customer service. Through having a social media presence it is inevitable that your clients will try to reach out through your social media channels. Especially when it comes to customer service, social media can be a curse and savior at the same time. Everyone stumbled upon on the embarrassing social media customer service moments made by other companies, that everyone tries to avoid as good as they can. That said, keep in mind that there aren’t only downsides to social media yet it is also a really good way of providing excellent social media customer service. But going back to our initial thought: What is the relation between social media and customer service? What do you have to keep in mind when my Facebook timeline or Twitter feed suddenly becomes an additional support channel?

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How custom metrics can fuel your social media reporting

Every applied online marketing strategy for any business or agency is different. Accordingly, there is no one-size-fits-all-approach to measure the success of campaigns. Social media analytics can greatly benefit your performance evaluation and reporting. One of the central features that quintly offers to all social media marketers is its customizability. With custom metrics you can adjust your measurement efforts in a way that perfectly fits your goals. To give you a better idea of all the possibilities at hand, we created this guide towards creating your first custom metric. Let’s see how it works!

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