It’s unquestionable that increasingly many companies are investing heavily in social media activities. Big brands launch huge campaigns with influencers and other creative people, and small businesses need to find a way to identify and reach their ideal customers in the social web. These activities need to be measured – also unquestionable. At quintly, we do not believe in a one-size-fits-all approach. That’s why we introduced the “Social Media Success Formula” a while back.