Social Media Analytics Blog

How to Ace Your Instagram Content – Analyzing the ‘New York Times’

This article was updated in February 2018. The New York Times is one of those iconic publishers that practically everybody knows of. So we assume that their social media marketing is just as iconic as the content of their magazine. Therefore we analyzed four of their Instagram accounts from the past 9 months to gain a  behind the scenes view.

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How to Find the Best Time to Post on Social Media

The best time to post on social media is one of the most controversial questions since the beginning of from Facebook, Twitter and Co. It’s an internal battle fought and ultimately never quite won. Going with your intentions can often result in unsuccessful campaigns, wasted resources and frustration. The following article will show you an approach how to find the best time to post on social media, specifically tailored to your community.

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Finest selection of social media data 2016

Before shooting firecrackers in the sky and ring in the new year, everybody who publishes content on a regular basis feels the need for a yearly summary. Now, I somehow have the feeling to do the same. In 2016 we aimed to deliver great content on social media data to our readers. Based on the feedback we received, it worked quite well. A big thanks for all the support and sharing, friends! The following blog post summarizes our most read social media articles and findings we published this year. Finest selection of social media data 2016:

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Top 5 quintly features you might not know about

Anett Vandor Written by Anett Vandor
in measurement, quintly, Social Media, Features, anaytics on December 16, 2016

When using any social media analytics tool it can be sometimes hard to focus on all features and how to benefit from them. There are so many ways to collect, analyze and present your data that some might get lost in the pool of possibilities and stick to the ways that they are already familiar with. In quintly, there are many features that you are probably already aware of. Here's a little collection of the top quintly features, you might not know yet.

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Benchmark Study: Set the right social media goals for 2017

It’s that time of year again. December not only means getting Christmas presents for your loved ones; It also means having to take closer look on the year's performance before we can celebrate the new year with some fireworks. The following blog post takes our Social Media Benchmarking Study as a source for referencing in order to set social media goals properly.

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Mercedes vs. Tesla: Social media face off

Mercedes-Benz and Tesla are both big players and competitors in the car industry. The competition for the car manufacturers doesn't happen only on the streets; Mercedes vs. Tesla can also be seen on social media. For this reason, we have taken a look at the social media appearance of one of the oldest car companies, Mercedes-Benz, with its 90 year old history, and at Tesla, a pioneer of electric cars that was founded only 13 years ago. Basically, it is the establishment against the new kid in town.

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Facebook Reactions Study - New Reactions picking up pace!

Julian Gottke Written by Julian Gottke
in Reactions, Social Media, Study, Facebook, Social Media Study on September 08, 2016

After our popular Facebook Reactions Study, this post summarizes the findings of our latest study. Here we analyzed 105k Facebook pages in May and June and were able to reveal some interesting changes on how Facebook Reactions are being used. As a little heads up: The usage of Facebook Reactions increased massively for the biggest profiles analyzed.

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How social media can improve your customer service

Where there is social media, there is customer service. Through having a social media presence it is inevitable that your clients will try to reach out through your social media channels. Especially when it comes to customer service, social media can be a curse and savior at the same time. Everyone stumbled upon on the embarrassing social media customer service moments made by other companies, that everyone tries to avoid as good as they can. That said, keep in mind that there aren’t only downsides to social media yet it is also a really

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Find the right content marketing KPIs to measure your storytelling approach

Content Marketing developed as a crucial part of a company's communication strategy to reach their target group in a less advertising manner as conventional methods. In the end this strategy should provide content that informs and helps your visitors. Social media channels are used to push content marketing efforts out to fans, followers and thus (potential) clients. Without a doubt, content marketing can be a highly effective strategy in reaching an appropriate audience – but as every other strategy – it has to be measured. Therefore, it

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The unbeatable Trump: time for a shift in Clinton’s social media strategy?

For a long time, democrat Hillary Clinton has been leading over her republican rival Donald Trump by double digits in the polls. However, he managed to surpass her in late May 2016.

On June 7, Clinton won enough delegates for a nomination as the democratic presidential candidate. But while she is ahead of her competitor Bernie Sanders regarding the number of delegates, concerning his polls against Trump, Sanders would be the more promising candidate. At this point of time, Hillary Clinton seems to be the presumptive presidential nominee.

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