Your Twitter content strategy is one of the prerequisites for maintaining and growing your audience and creating even more awareness to convert your followers into loyal customers. quintly Twitter analytics offers a wide feature set to analyze your Twitter content and the interactions generated from your tweets.
Every kind of feedback, meaning followers communicating by retweets, replies and favorites directly on tweets and @profiles, needs to be tracked. Our Twitter analytics tool provides a variety of all the important metrics to effectively quantify Twiitter interactions for your marketing efforts.
Identify the key interacting users of Twitter profiles. This table metric shows the most engaging users who mentioned a profile during a chosen time period. If you run this analysis on a group level it will further show if a user interacted with more than one profile of that group and thus makes it easy to find out if the key interacting users of your profile also interact with competitor pages.
Sustainably compare the customer care efforts of Twitter profiles. Response times to user questions and other request are a sensitive issue today. With our Twitter analytics, you get to know the response times, response time distribution and a detailed view of recognized user questions to measure your own Twitter support performance and those of competitors.
Social analytics for all your networks within one tool: Facebook, Twitter, YouTube, Google+, LinkedIn and Instagram. quintly offers outstanding features to optimize your social media marketing efforts.